Privacy Policy

Effective Date: 10/08/2025

At Anderson Innovations we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website.

Information We Collect

We only collect personal information that you voluntarily provide to us, including:

• Name
• Email address
• Phone number
• Shipping and/or billing address
• Any other details you provide when placing an order, signing up for updates, or contacting us

Please note: We do not collect or store your credit card numbers, debit card details, or bank account information. All payment processing is securely handled by trusted third-party providers, and any financial data you provide is submitted directly to them.

How We Use Your Information

We use the information you provide for the following purposes:

• To answer your questions or respond to your inquiries
• To fulfill your orders and deliver products
• To provide you with updates about our products or services
• To improve your experience on our website
• To direct our marketing efforts and share promotional content (only if you’ve opted in)

Your Information Stays Private

We respect your privacy. That means:

• We do not sell, rent, or trade your personal information to third parties
• We do not share your information with outside parties, except as necessary to fulfill your request (e.g. shipping providers or payment processors)

Data Security

We take reasonable and appropriate measures to safeguard your personal information against unauthorized access, disclosure, or misuse.

Marketing Communications

If you’ve subscribed to our newsletter or promotional emails, you may receive occasional updates from us. You can opt out at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

Your Rights

You have the right to access, update, or request deletion of your personal information at any time. To do so, please contact us using “contact us” link below.

Policy Updates

We may revise this Privacy Policy from time to time. Any updates will be posted on this page with the updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please feel free to contact us:

Warranty Policy 

At Anderson Innovations, we stand behind the quality of our products. We offer a limited warranty covering defects in materials and workmanship for a period of one (1) year from the date of delivery to the original purchaser.

What This Warranty Covers

• Defects in the materials or workmanship of the product
• Cost of parts and labor required for repair, provided the repair is performed by Anderson Innovations
• Batteries: coverage on batteries will be subject to the warranty given by the battery manufacturer.

Eligibility

• Applies only to the original purchaser
• Product must be purchased directly from Anderson Innovations or an Authorized Distributor
• Warranty is non-transferable

What This Warranty Does Not Cover

• Shipping costs to return the product to Anderson Innovations
• Any consumable parts, including but not limited to:
  • Blades
  • Wheels
• Damage caused by misuse, neglect, or use outside of normal and proper operation

Making a Warranty ClaimTo file a warranty claim, please contact Anderson Innovations directly or reach out to the distributor from whom you purchased the product.